Resident Retention

Running head: RESIDENT RETENTION Resident store Amanda L. Gardner University of Phoenix January 26, 2009 Resident Retention carriage/Assistant Manager The Manager plays the leader role in the MFH management team. They be responsible for carrying out the daily functions necessary for operation of the flatbed association. This applies to the office aspect as well as the foreign perimeters. This person oversees the entire MFH team in their daily functions. They atomic number 18 also responsible for ensuring that the property abides by Fair housing Laws (Title VIII of the Civil Rights Act, 1968). This role assists in promoting occupant property by addressing any complaint or maintenance topographic point the resident may have. They oversee the Maintenance Team by reviewing daily maintenance request report to verify all(prenominal) matters have been repaired and completed. Leasing Consultant Maintenance Technician The most important craft for the Maintenance Technician to accomplish is repairing any malfunction that may glide by before, during, and after the resident lives there. This role is important in edict to retain the resident.

According to a national survey of octet thousand residents, (Miller and Pulket, 2001) sixty-four percentof residents who choose to move out versus reviving their lease listed an outstanding maintenance issue as their primary reason for moving. Even though the role of the maintenance technician is shag the scenesit plays a vital role in resident retention. groundsman Last but most certainly not least of the MFH management team is the Groundskeeper. This position is responsible for presenting the prospective resident with a great first impression of the apartment community as well as retaining the resident. A nice, lush, clean decorate yardhelps in supporting a comfortable feel eyepatch in an apartment. If a resident arrives home each twenty-four hour period to a property that resembles a trash dump the initiative of retention is minimal. They are also responsible for the... If you want to encounter a full essay, order it on our website: Orderessay

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