Thursday, February 21, 2013

Process Strategy Operations

Chapter
1 |

Competing with Operations | |

TRUE/FALSE

1. Operations management refers to the thrill and control of inputs that transform processes into products and services.
Answer: True
origin: Operations attention Across the Organization
clog: Easy
Keywords: operations management, inputs, process, transformation

2. As a operative area of a business, Operations translates materials and services into outputs.
Answer: True
Reference: Operations Management Across the Organization
encumbrance: Easy
Keywords: operations management, inputs, process, transformation

3. The trine main line functions of any business hold Operations, pay and Marketing.
Answer: True
Reference: Operations Management Across the Organization
obstruction: Easy
Keywords: operations management, inputs, process, transformation

4. Support functions in an organization include Operations, finance and Marketing.
Answer: False
Reference: Operations Management Across the Organization
difficultness: Easy
Keywords: operations management, inputs, process, transformation

5. Support functions in an organization include Accounting, valet de chambre Resources and Engineering.

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Answer: True
Reference: Operations Management Across the Organization
Difficulty: Easy
Keywords: operations management, inputs, process, transformation

6. A process involves transforming inputs into outputs.
Answer: True
Reference: A Process View
Difficulty: Easy
Keywords: process, inputs, outputs

7. Inputs to a process can include human resources.
Answer: True
Reference: A Process View
Difficulty: Easy
Keywords: inputs, process, resources

8. Every process has a customer.
Answer: True
Reference: A Process View

Difficulty: Easy

Keywords: process, customer

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